High Point is unusual among North Carolina cities in that its limits cross four county lines — Guilford, Randolph, Davidson, and Forsyth — which means which specific office a family calls can depend on which side of the city they live on, even though every family still moves through the same statewide structure: a county-based agency for early intervention before age 3, a school district Child Find duty from 3 on, and a regional public authority for Medicaid behavioral health and the state's autism waiver.

This page anchors those doors to Guilford County, home to most of High Point, while flagging where a neighboring county's agency may apply instead — with every phone number and program name sourced to the organization that publishes it.

Statewide programs, numbers, and rights are on the North Carolina page. This page adds the local entry points that are specific to High Point (Guilford County).

Early intervention under 3: North Carolina Infant-Toddler Program (NC ITP), delivered locally by the Greensboro CDSA

High Point's early intervention coverage depends on which of its four counties a family lives in. Most of the city falls in Guilford County, home to the Greensboro CDSA — one of North Carolina's 16 regional Children's Developmental Services Agencies delivering the NC Infant-Toddler Program — while the smaller Davidson County section of the city is instead served by the Winston-Salem CDSA. Either agency accepts a referral by phone, fax, letter, in person, or the state's NC ITP Referral form, from a parent, physician, allied health worker, or teacher, and neither one requires a diagnosis up front. Both look at a child's developmental and medical background to decide eligibility for children under 3, and both provide screening, evaluation, and service coordination at no cost, whatever a family's income or insurance situation.

• North Carolina Infant-Toddler Program (NC ITP), delivered locally by the Greensboro CDSA
• Referral phone: 743-902-5400 (Greensboro CDSA)

New to early intervention? Read the plain-language guide first.

School districts and special education

The NC Department of Public Instruction's Exceptional Children Division coordinates Child Find statewide — the duty to locate and evaluate children from birth through 21 who may have a disability — while each school district manages its own referral and evaluation process. Because High Point's city limits cross four counties, which district handles a family's Child Find request depends on the child's home address: most of the city is in Guilford County Schools, but the southern part of the city extends into Davidson County, served by a separate district.

• Guilford County Schools — covers the majority of High Point; Exceptional Children Services 336-370-2323, EC Parent Liaison Jacqui Hawkins 336-271-5180
• Davidson County Schools — covers the southern portion of High Point that extends into Davidson County; district office 336-249-8182

IEP or 504 · If you disagree with the school

Evaluation and diagnosis pathways in High Point

These are hospital and university programs with public intake information. Listing here is informational — it is not a recommendation, and it is not medical advice. Public school evaluation is free and does not require any of these.

• UNC TEACCH Autism Program — Greensboro Center — diagnostic evaluation, intervention and therapy services, education, and consultation for individuals on the autism spectrum, covering all four of the counties High Point touches as part of UNC's statewide TEACCH network; call ahead to confirm the current referral process · 919-966-1000

How assessment works · What to do while you wait

Disability services and waivers: Trillium Health Resources (Guilford County's LME/MCO)

North Carolina channels Medicaid-funded behavioral health, substance use, and I/DD services through regional public managed-care organizations called LME/MCOs. For the Guilford County side of High Point, that's Trillium Health Resources, which manages local access to the NC Innovations Waiver — the state's home- and community-based Medicaid waiver for autism and other I/DD — through a Tailored Plan, the only NC Medicaid plan type that currently opens waiver services. Because Innovations has far more eligible applicants than funded slots, the state maintains a Registry of Unmet Needs instead of a standard enrollment queue; a bill filed in the NC Senate in 2025 counted almost 19,000 people on that registry statewide. A family can ask Trillium to register a child well before a diagnosis is complete, and can also ask about NC Medicaid's 1915(i) option for interim, similar supports that don't affect a family's place in line. Families in High Point's Davidson or Forsyth County sections should confirm which LME/MCO covers their specific address.

• Trillium Health Resources (Guilford County's LME/MCO)
• Phone: 1-877-685-2415 (Trillium Health Resources member and recipient services)

Local organizations that help High Point families

• Exceptional Children's Assistance Center (ECAC) — North Carolina's designated parent training and information center, offering birth-through-26 families free support with special education and disability navigation (704-892-1321, helpline 1-800-962-6817)
• The Arc of North Carolina — Triad Region — based in Salisbury, serving the Piedmont Triad including High Point; housing, care management, and advocacy support (704-637-1521)

Documented waits and access notes

Wait times change. Each note below links to the public source it came from — confirm current status directly with the program.

• A 2025 North Carolina Senate bill (S246) reported almost 19,000 people statewide on the NC Innovations Waiver waiting registry, and noted the list had roughly doubled over the prior decade while only about 2,000 new slots were added statewide in that same period. (source)
• Whether a High Point family is zoned into Guilford County Schools or Davidson County Schools, North Carolina's rule is the same: 90 calendar days from written referral to a completed evaluation, eligibility decision, and IEP. (source)
• Both CDSAs that can serve a High Point address — Greensboro or Winston-Salem — run on the same federal 45-day rule, completing the developmental assessment and the first IFSP meeting within 45 days of referral. (source)
• The NC Innovations Waiver's registry has left some families waiting ten years or longer, since North Carolina funds new slots at a much slower pace than new names are added statewide. (source)